We recently launched our fresh new website, and we LOVE it! If you ever have an issue then of course we love to hear from you - just email our customer services team at firstname.lastname@example.org where they'll get back to you within 48 hours. In the meantime though, we've written you this handy guide to showcase all of our fab new features!
Write a product review
You know we love to hear your opinion, so if you’ve recently shopped with us, or you’re just really impressed with your order. Leave us a product review – it’s super easy to do!
Simply search for the product you have bought, and underneath the description, click the write a review button.
Drop your deets and leave your name (or a nickname) and your email address (don’t worry, this won’t be displayed online). Give the product up to 5 stars, and add a title before writing as much or as little as you like! Confirm by clicking ‘submit review’.
Want 15% off your first order with us? Enter your email address in the pop up box when you first enter our site, or scroll to the bottom of the page and click on ‘sign up to our newsletter’, just under our ‘be the first to know’ heading. Leave your email with us – don’t worry, we take your privacy very seriously and don’t share this information, just use it to send you the latest updates and hottest new drops. We’ll email you with a discount code, and when you check out, just enter your discount code where it says ‘gift card or discount code’.
Make sure you check the code exactly, checking for capital letters too! Then just click apply.
After some new shoes but your size is not available? You can now be notified as soon as they come back in stock! When a product is available, you have the option to either: add to cart or buy it now, but when a product is sold out this changes to ‘email when available’.
Just select this option and we’ll email you when your product comes back into stock, so you’ll never miss out!
Of course if you ever need more assistance just get in touch and we'd be more than ahppy to help - we love hearing from our fave baes! Happy shopping gals, we hope you love our new website as much as we do.